Terms and Conditions

Last Updated: September 2, 2026

Please read these Terms and Conditions carefully before using the services of Southland Property Tax Consultants, Inc. (“Southland,” “we,” “us,” or “our”). By engaging our services or using our website, you agree to be bound by these Terms and Conditions.

1. Services

Southland Property Tax Consultants provides commercial property tax consulting, appraisal review, protest representation, and related services. The scope of services for each engagement is defined in the applicable service agreement signed between Southland and the client.

2. Fees and Payment

Our fees are contingency-based: if we do not save you money on your property taxes, you owe us nothing. If we achieve savings, our fee is calculated as a percentage of the documented tax savings as set forth in your individual service agreement. All fees are due and payable within thirty (30) days of invoice.

3. No Guarantee of Results

While Southland maintains a 95% success rate, we cannot guarantee specific outcomes in any individual case. Property tax protest results depend on appraisal district decisions, market conditions, and other factors outside our control.

4. Confidentiality

We agree to keep all client-provided financial and property information strictly confidential and will not disclose it to third parties except as required by law or as necessary to perform our services.

5. Intellectual Property

All content on this website, including text, graphics, logos, and analyses, is the intellectual property of Southland Property Tax Consultants, Inc. and may not be reproduced without written permission.

6. Limitation of Liability

In no event shall Southland Property Tax Consultants be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the fees paid by the client in the twelve (12) months preceding the claim.

7. Dispute Resolution and Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, or the breach, termination, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Tarrant County, Texas. The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

9. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the revised terms.

10. Contact Us

If you have questions, contact us at: Fort Worth: 817.335.7377 | Dallas: 214.333.7877 | Toll Free: 800.335.7745

Chris Copeland, CCIM

Chris Copeland is Executive Vice President of Southland Property Tax Consultants, Inc. As a Certified Commercial Investment Member (CCIM) he is a recognized expert in the disciplines of commercial and investment real estate, and is licensed by the Texas Department of Licensing and Regulation as a Property Tax Consultant. His primary role at Southland is as a Valuation Analyst for commercial property.

He has experience with an assortment of commercial property types including industrial warehouses, shopping centers, multi-family apartment complexes, office buildings, retail, and various other classes of property. He has negotiated values with appraisal districts in over 100 counties in Texas, and provided tax appeals on numerous cases outside of Texas.

Chris Copeland graduated from the University of North Texas where he earned a Bachelor of Business Administration degree in Finance. He has been working in the property tax industry since 2002.  Prior to joining Southland Property Tax Consultants, Inc., Chris worked for the Tarrant Appraisal District and Deloitte & Touche, LLP.

Chris is a 2007 recipient of the Fort Worth Business Press’ esteemed “40 Under 40” Award. The Award identifies and honors the most promising young executives in the business community, under the age of forty.